Bridge strives to provide you with an exceptional learning experience and we are committed to delivering high quality teacher training courses. In the event you are not satisfied with our services, please let us know as soon as possible so we can attempt to resolve the situation promptly and to your satisfaction. Bridge has an internal complaint procedure, which can be found here: https://bridge.box.com/s/xutityn7oa0jo0f60iyxmxyx8hufvpqn.